Skip to main content
FAQs

If you don't find the answer here, just call or email us. We'll be more than happy to help. And yes you can talk to a real person!

Here you'll find answers to common questions our clients ask. Start by selecting one of the links below. If you don’t see what you need – call or contact us online.

  1. At what resolution should I save my photos and graphics?

    Resolution should be set to 300 dpi.

    Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixilated and blocky when printed.

    Also note that you should save all photos in CMYK mode, not RGB mode when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.

  2. Well, since you are here, we would suggest you use our online estimate request form. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote is to give us a call and talk with one of our customer service representatives.

  3. Is white considered a printing color?

    Not typically. Because white is the default color of paper, it is simply recognized as the absence of any ink. However, when using colored paper, white ink may be used if any text or graphic requires it.

  4. Tips on how to save your design files

    Make them print ready and acceptable for us to print.

    COREL DRAW:
    Saving your Corel Draw file as an Adobe Illustrator EPS
    • Embed all Images
    • Convert all your text/copy to outline fonts
    • Export as Illustrator EPS

    FREEHAND:
    • Embed all Images
    • Convert all your text/copy to paths
    • Export as Illustrator EPS or PDF

    PAGEMAKER:
    Saving your PageMaker file as an EPS
    • Embed all Images
    • Convert all your text/copy to outline fonts
    • Export your file as an EPS using the below settings:
    Postscript Level 2
    CMYK Mode
    TIFF format and
    Binary

    PUBLISHER:
    You will need to have the full version of Adobe Acrobat PDF. If you don’t please download and use our Adobe Job Ready Program. If you do have the full version of Adobe Acrobat PDF please follow the steps below.
    Under File, Print, select Adobe PDF writer
    Under Properties select Press Quality and Save your PDF

  5. What file format should I use when submitting my electronic document for printing?

    PDF (Portable Document Format) is the most common and preferred file format for submitting digital documents. With the installation of a PDF print driver on your computer, virtually any program can generate a PDF file suitable for printing. Both commercial and free PDF print drivers are available online for download from different sources.

  6. What is a "proof"?

    A proof is a way of ensuring that we have designed the piece or output your file accurately and that everything is positioned according to your requirements. Typically, we produce a proof which will be sent to you online or printed on paper which can be viewed in our plant or delivered to you in person.

    On multiple color and four color process jobs, we produce a color proof on our color output device to show how the different colors will appear. Color output will vary depending on the output device (a monitor, printer, copier, proofer, etc). If the shade of color is important than it is necessary to view a proof from one of our proofing devices.

  7. If you need help on a website design go to Swifty Web

  8. What is the Pantone Matching System?

    The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.

  9. What kind of work does your firm do?

    Digital Print Services - Our high-speed monochrome and four color digital presses can produce prints efficiently and economically whether you provide hard copy or digital files. Our state of the art production equipment allow us to deliver work quickly and efficiently.

    Offset Printing Services - From one-color to full-color printing, our firm utilizes both digital and traditional offset presses to meet your needs. From short run to long run, we can offer a solution that will be just right for you.

    Finishing Services - We can cut, perforate, score, number, fold, collate, saddle stitch, bind, and just about any other bindery process you could ever need.

    Design & Marketing Services - We utilize the latest design technology available in order to offer a full range of design services. From concept to design to product photo shoots we can help you to create a print communication piece that will help to get your message to your customer or prospect.

    Mailing Services - We can obtain your mailing list, address your peice and deliver to the Post Office and get the best postal rates for you.

  10. Why do the printed colors look different from the colors on my screen?

    In short, printers and monitors produce colors in different ways.

    Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model. Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model.

    When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses what it thinks is the closest color that will match. Programs like Adobe Photoshop will allow you to choose which color will be replaced. Others may not.

Our Clients & Partners

  • airbus
    airbus
  • Las Colinas
    Las Colinas
  • springcreek
    springcreek
  • pda logo
    pda logo
  • safran
    safran
  • abs companies
    abs companies
  • ymca
    ymca
  • augra
    augra

Powered by Printerpresence.net